We check your medical billsand prepare everything you need to lower them.

Tell us about your bills, and within 48 hours you will have the letters, scripts and applications for your exact situation, ready to send.

Tell us how we can help

Just the headline is fine, we'll confirm the details shortly

Flat fee. Never a percentage. No income requirement. Answers within 48 hours.

45%

were billed for a service they thought was covered

Commonwealth Fund, 2023 survey

~75%

who contacted the billing office had the error corrected

USC Schaeffer Center / JAMA Health Forum, 2024 (external link)

What you get


The whole episode of care. We review up to 6 related bills for one flat price.

Everything you need to send. Every letter, script, application and form your situation calls for, prepared for your exact bills, your hospital and your state.

Plain instructions. Where each document goes, in what order, and what to expect back at each step.

Answers. Ask us anything about your case for 30 days after you buy. You will have a written reply within 48 hours.

See what we actually do

Illustrative examples, built on sample bills. Each shows a problem on the bill, and what we would do about it.

  • Example bill: a Cedar Hollow Regional Medical Center itemized statement that lists the same laboratory test, Complete blood count 85025, twice at $189.00.
    A hand-drawn ring around the two identical Complete blood count charges of $189.00.

    PatientStand bill check

    The same test, billed twice.

    You shouldn’t have to catch that yourself. We read every line, flag what doesn’t belong, and prepare the correction for you to send.

    See what we’d check
  • Example bill: an itemized statement with a radiology charge, CT head 70450, for $3,370.23.
    A hand-drawn underline beneath the CT head charge of $3,370.23.

    PatientStand bill check

    A $3,370 scan you don’t remember.

    If you don’t recognize a charge, we do the asking. We request the records that should support it and prepare the query, so an unproven charge doesn’t just get paid.

    See what we’d check
  • Example bill: an itemized statement with a charge for a Colonoscopy 45378 of $2,373.09.
    A hand-drawn arrow pointing at the canceled Colonoscopy charge of $2,373.09.

    PatientStand bill check

    Billed for a procedure that was canceled.

    We check the charge against what actually happened and prepare the request to take it off, so you don’t have to argue it yourself.

    See what we’d check
  • Example bill: a statement showing a balance due of $6,220.90 with no insurance payment applied.
    A hand-drawn ring around the balance due of $6,220.90.
    Example Explanation of Benefits: the plan paid its share and your responsibility is $480.00.
    A hand-drawn underline beneath the your-responsibility amount of $480.00.

    PatientStand coverage check

    Billed $6,220 as if you had no insurance.

    Your plan paid; the bill didn’t show it. We match the bill to your Explanation of Benefits and prepare the request to rebill, so you owe your share, not the whole thing.

    See what we’d check
  • Example bill: a statement showing payments received of $0.00 and a balance due of $1,420.00.
    A hand-drawn bracket around the payments received line showing $0.00.

    PatientStand bill check

    Billed again for what you already paid.

    We line your proof of payment up against the bill and prepare the request to clear it, so you’re not paying twice for the same care.

    See what we’d check
  • Example bill: a Summit Radiology statement with a balance due of $3,842.96.
    A hand-drawn arrow pointing at the final balance due of $3,842.96.
    Example Good Faith Estimate: total estimated charges of $2,820.00.
    A hand-drawn ring around the estimated total of $2,820.00.

    PatientStand estimate check

    The bill came in $1,000 over the estimate.

    You were quoted one price and billed another. We set the bill against your Good Faith Estimate and prepare the challenge to the difference.

    See what we’d check
  • Example bill: the original provider statement with a balance due of $532.65.
    A hand-drawn underline beneath the original balance due of $532.65.
    Example collection letter: a debt collector demanding an amount due of $780.00.
    A hand-drawn arrow pointing at the collector’s demand of $780.00.

    PatientStand collector check

    The collector wants more than the original bill.

    A demand isn’t right just because it comes from a collector. We check it against the real balance and prepare the response to the difference.

    See what we’d check
  • Example bill: an itemized statement for a patient whose sex is Male and age is 74, charging for an Ultrasound of a pregnant uterus, 76805, at $729.90 and a pregnancy blood test.
    Two hand-drawn rings: one around the pregnant-uterus ultrasound charge of $729.90, and one around the patient sex Male and age 74, a pregnancy service billed to a 74-year-old man.

    PatientStand bill check

    An obstetric scan, billed to a 74-year-old man.

    Some errors don’t need a billing code to spot. We flag the mismatch and prepare the request to take the whole bill off your account.

    See what we’d check
  • Example bill: a statement showing a balance due of $230.00 after Medicare processing.
    A hand-drawn underline beneath the balance due of $230.00.
    Example Medicare Summary Notice: the maximum you may be billed is $0.00.
    A hand-drawn ring around the maximum-you-may-be-billed amount of $0.00.

    PatientStand Medicare check

    Billed $230 that Medicare had already covered.

    We read the bill against your Medicare Summary Notice and prepare the query, so you pay the approved share, which may be nothing.

    See what we’d check

See a full case: one visit, five bills, one case

How it works


Sending your bills
Tell us

Tell us about your bills

Ten minutes, more or less.

We build your case
We build

We build your case

Written for your bills and your state.

You send it
You send

You send it

We tell you exactly where everything goes.

Nothing is sent without you.

What it costs


One flat fee, shown before you start. Never a percentage of your bill or your savings.

Say your bill is

$2,500
Try the numbers →

Other service

Free letter tool

$0

One letter, one bill. No findings, no reply support.

PatientStand$99

Flat, whole episode, human-checked, replies answered for 30 days.

Other service

Percentage service

$200 to $250

Illustration, not a quote or a prediction.

Modeled on a 40% bill reduction, a mid-range outcome these services advertise, at their published 20 to 25% fees; many also require deposits ($249 to $499) or minimum bill sizes. Sources and dates on this page.

Why you can trust us


We are not a law firm and we never touch your money. What we do is prepare the strongest case your situation allows, then tell you the truth about it. If your problem needs a lawyer, we will say so.

Before we deliver your documents, you can cancel for any reason and we refund you in full. After delivery, if they are not right, tell us and we will redraft them until they are. Your documents are deleted 90 days after your order.

Common questions

On Medicare, or helping a parent who is?

Help me choose